INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

🌿 We’d Love to Hear From You!

Whether you have a question about our product, want to place an order, or simply want to share your feedback — we’re always here to help!
Your satisfaction and trust are our top priorities.

Our Office Address

 

Tiger block, Heggadadevankote, Karnataka 571114

How can I return an item?
  • The product must be unopened and unused.

  • The return request must be made within 7 days of receiving your order.

  • Proof of purchase (invoice or order ID) is required.

  • Products damaged due to misuse will not be eligible for return.

📦 Steps to Return an Item:

  1. Contact us through our “Contact Us” page or email us at [your-email@example.com].

  2. Mention your Order ID, reason for return, and attach product photos (if damaged).

  3. Our team will review your request within 24–48 hours.

  4. Once approved, you’ll receive instructions to send the item back or get a replacement.

💰 Refund Process:

  • Refunds will be processed within 5–7 business days after receiving the returned item.

  • The refund will be credited to your original payment method.

⚠️ Non-Returnable Items:

  • Used or opened bottles.

  • Items purchased during discount offers or clearance sales.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS